Receipt upload help
Use this when a receipt image, PDF, store name, purchase date, or total needs fixing.
Support
ReceiptMate support
Get help with receipt uploads, AI extraction, recovery opportunities, claim packs, account access, or privacy requests.
AI extraction review
Ask us to check extracted items, warranty dates, return windows, or missing product details.
Claim pack support
Get help with drafted messages, authorisation, retailer evidence, or lodged claim status.
Account and privacy
Request account access help, data correction, export, deletion, or privacy support.
Faster fixes
Include the right context
A little detail helps us understand whether this is an upload problem, extraction issue, claim deadline, or account request.
- Account email
- The email address you use to sign in to ReceiptMate.
- Receipt or claim
- The store name, item name, receipt date, or claim you want us to inspect.
- What happened
- A short note on what looks wrong, what you expected, and any deadline.
- Attachments
- If useful, include a clearer receipt image or retailer reply in your email.
Data rights or account deletion
For privacy, account deletion, or data correction requests, email support from the account address you want us to action.